Self-service billing
Your invoices, your VAT and your complete payment history are in your Propulse account, available at any time. No email to send, no ticket to open, no waiting on a support reply for a document you can retrieve yourself in a few seconds.
In detail
How it works in practice
Native Stripe portal accessible directly from your Propulse account, with no separate login to remember and no redirect to an opaque third-party tool
Download of each invoice as a PDF with the VAT breakdown applied, useful for the company's accounting and tax filing
Complete history of past payments visible at all times: amount, debit date, payment method used, status (paid, pending, failed)
Autonomous update of your payment method (bank card) directly in the portal, without going back through a sales rep or a ticket
Visibility on your current commitment (1, 3, 6 or 12 months) and on the free days granted at signup, tied to the billing cycle
Available for the 3 individual plans (Visibility, Growth, Acquisition); consolidated multi-account billing for agencies remains a separate module
No human intervention needed for a routine invoice request: self-service covers viewing, not contract negotiation or commitment changes
A human support agent remains available in parallel for any question outside the portal's scope (payment dispute, contract amendment)
Take action
Ready to activate Self-service billing on your account?
15 minutes with the team to audit your account and see how this feature fits into your growth strategy.
Who this feature is for
SMBs
The accounting team retrieves invoices and VAT receipts itself at month end for the accounting close, without depending on a sales contact's availability.
E-commerce
Tracks payment history independently to reconcile Propulse debits with cash flow, especially around seasonal activity peaks.
Coaches & trainers
A freelancer manages billing alone, outside office hours, without having to wait for a support reply to get a simple business expense receipt.
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Read the articleFrequently asked questions
Frequently asked questions about Self-service billing
From the Stripe portal accessible in your Propulse account, each invoice can be downloaded as a PDF with the VAT breakdown. No request to make to support, no waiting time.
Yes, the payment method is updated directly in the Stripe portal, at any time, without going back through a sales rep or a support ticket.
Yes, every past and upcoming debit appears in the history, with the details of your current commitment (1/3/6/12 months) and any free days granted at signup.
No, consolidated agency billing (multi-client accounts, CSV/XLSX export) is a separate dedicated module; the self-service billing described here covers the individual Visibility, Growth or Acquisition account.
Also worth a look
More Propulse features
Upgrade / downgrade with proration
Change tier whenever you want, with a transparent proration calculation before you confirm.
Learn more →Consolidated agency billing
A single invoice for all your client accounts, simpler accounting.
Learn more →Multichannel support + dedicated agent
Built-in chat, email, WhatsApp, and a single contact who knows your history, not an anonymous ticket.
Learn more →