Instagram training by experts

The dedicated human support agent who continuously supervises each account is the main channel for this coaching; they don't just answer tickets, they discuss strategy and content with you

The training covers what real-device automation doesn't: editorial angle, choice of formats, publishing regularity, consistency between the profile and the target set by automatic targeting

The Mirror's data (time-of-day heatmap, top/flop content) serves as concrete working material during exchanges; strategy is adjusted based on what is measured, not on generic hunches

Complementary to Lucie, not redundant: Lucie gives free, continuous AI advice on all plans, while human coaching handles decisions that call for judgment and business context

Available from the first contact with the team, with no self-service module to activate on your own; coaching starts during the initial call, which also sets the account parameters

On the Acquisition plan, coaching goes further since content creation is handled directly by the team, in addition to strategic advice

Coached content remains under the customer's control: no automation posts on their behalf without validation, the expert advises and the account keeps control over what is published

The format adapts to how the account actually works: multi-account agencies and individual accounts get the same expert channel, with no rigid process imposed by a standardized curriculum